Shipping Policy
At Ta Rabba Wholesale and Supply, we are committed to delivering your order efficiently and securely. Please find the details of our shipping policy below:
1. Order Processing Time
- Orders are typically processed within 1-2 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Rates
- Shipping charges are calculated based on the size, weight, and destination of your order.
- For a precise shipping quote, please review the shipping options at checkout.
3. Free Delivery Offer
- Enjoy free delivery on orders over $700 within the Brisbane, Sunshine Coast, and Gold Coast regions.
- For orders under $700, standard shipping rates will apply.
4. Delivery Times
- Domestic delivery within Australia typically takes 1 to 3 business days depending on the location.
- Remote areas may experience slightly longer delivery times.
5. Shipping Method
- For local deliveries within Brisbane, Sunshine Coast, and Gold Coast, we use our own transport to ensure safe and timely delivery.
- For other regions, we partner with trusted courier services.
6. Domestic Shipping Only
- Please note that we currently do not offer international shipping. We only ship to locations within Australia.
7. Order Tracking
- Once your order has been dispatched, you will receive an email with a tracking number to monitor the progress of your shipment.
8. Address Accuracy
- Please ensure that your shipping address is correct and complete to avoid delays or issues with delivery.
- Ta Rabba Wholesale and Supply is not responsible for shipping delays caused by incorrect or incomplete addresses.
9. Damaged or Lost Items
- If your order arrives damaged or is lost in transit, please contact us within 7 days of receiving your order. We will work with the carrier to resolve the issue promptly.
10. Returns and Exchanges
- Please refer to our Returns Policy for information on returns, exchanges, and refunds.
